Sparkle support
Help when you need it.
Clear answers for everyday use—and a real contact if something is not working.
Frequently asked
Find a quick answer.
How do I get started?
Download Sparkle from the App Store. A short onboarding guides you through adding your first child and creating tasks. No account or sign-up is required.
How do tasks and stars work?
Parents create tasks and choose a star value. When a child completes a task, a parent can approve it and the stars are added to the child's balance. Stars can then be used for rewards your family has chosen.
What is the difference between instant and timed tasks?
Instant tasks are completed with a single tap, such as making the bed. Timed tasks include a focus timer for activities such as reading or homework.
How do rewards work?
Parents create rewards with a star cost. Children can request a reward once they have enough stars, and a parent approves the request. Rewards can be time together, small privileges, or shared family goals.
Is my family's data safe?
All app data stays on your device by default. If you enable iCloud sync, it is stored in your private iCloud account and remains inaccessible to Anka TMS. Sparkle uses no analytics or tracking. Read our privacy policy for details.
Does Sparkle work on multiple devices?
With iCloud sync enabled, Sparkle can sync across devices signed in to the same Apple Account. Changes sync when a connection is available, while the app remains usable offline.
What is the parent PIN?
The parent PIN protects the area where tasks, rewards, settings, and approvals are managed. It helps prevent children from changing the framework or approving their own tasks.
How do I report a bug?
Email [email protected] with a short description, what you expected to happen, and any steps that reproduce the problem. Your iOS version and device model are especially helpful.